Frequently Asked Questions


How long will it take for my order to be shipped?

All orders are processed and shipped within 1-5 business days unless the specific product description states otherwise. The customer is emailed a tracking number when the order ships. Domestic orders typically arrive within 1-5 business days after the order has shipped, excluding sundays, federal holidays, and unanticipated shipping delays. Timelines for arrival depend on domestic location. Please note, some domestic orders over $100.00 may require a signature for delivery. If an attempted delivery notice is left by the shipping courier, please follow up for redelivery or pickup instructions. Sora cannot schedule redelivery attempts.


How do I wash my clothes ?

Wash all item with cold water on a delicate cycle.

These items are made of cotton and will shrink if not washed properly.

wash on a gentle cycle and let air dry. Even washing them on their own

designs with puff print ink, wash inside out hang or lay flat to dry to help minimize ink cracking puff print is heat activated make sure to avoid the dryer and ironing steaming these sections

if you put anything in the dryer use the no heat option or low heat


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